evaluate our service YOU CAN USE THIS SECTION TO ASSESS THE SERVICE YOU HAVE RECEIVED FROM US. YOUR THOUGHTS MATTER! SERVICE DETAILS a. Certification ISO 9001 ISO 45001 ISO 50001 ISO 14001 ISO 27001 ISO 22000 HACCP GLOBAL GAP Other b. Type of Audit Initial Certification Control Audit Recertification Other c. Inspection PERSONAL DETAILS - Quality of Service - Question Level of Satifaction Importance 5 4 3 2 1 5 4 3 2 1 Higher than expected Meets expectations Meets the requirements Lower than expected Does not meet expectations I have trouble answering - Response Level of Your Queries - Question Level of Satifaction Importance 5 4 3 2 1 5 4 3 2 1 Prompt and full, completely satisfying Not satisfied I have trouble answering - Degree of Compliance with the Terms of the Agreement - Question Level of Satifaction Importance 5 4 3 2 1 5 4 3 2 1 The terms of the contract are fully protected by the “Executor” The terms of the contract are partially fulfilled The terms of the contract are not observed Other (for the record) - Degree of Reliability - Question Level of Satifaction Importance 5 4 3 2 1 5 4 3 2 1 The reputation of the executor is high We are based on many years of cooperation We are confident in the level of service provided by the executor Individual approach of the executor to the work to be done on the service Other (for the record) - Our Price Offer - Question Level of Satifaction Importance 5 4 3 2 1 5 4 3 2 1 Prices are reasonable and competitive There is a system of discounts by the “Executor” Price offers are relatively satisfactory - Evaluation of Auditors / Inspectors - Question Level of Satifaction Importance 5 4 3 2 1 5 4 3 2 1 Degree of knowledge of the field they inspected and the requirements of the customer Asking questions clearly and concisely Degree of professionalism and responsibility Useful recommendations for improvement for your business Objectivity of wills Other (for the record) OTHER Your thoughts and suggestions to help us improve our services: Send Clear Form
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